There are three different printers to choose from when you print in your AppEazy Session; the Default Printer, Choose Printer, and Applianz PDF Creator

  • Selecting the Default Printer will automatically send the print job to your local machine's default printer. 
  • Selecting Choose Printer will send the print job to your local machine, but allow you to select which one of your local printers you would like to print to. 
  • The Applianz PDF Creator converts your print job to a pdf and prompts you with what you would like to do with the PDF. Options for the Applianz PDF Creator include opening the PDF in your default PDF program, Saving the PDF to your local computer, and emailing the PDF by launching your default email client, composing a new email, and attaching the PDF automatically to the new email. 

If you are having issues with printing to a USB/Parallel/Serial label/thermal printer, it may be because some label and thermal printers require a special set of instructions to communicate properly with the software you are using. In this scenario the default Applianz Printing Engine may not work. USB/Parallel/Serial label/thermal printers should be added by sharing with the AppEazy Client the serial ports or printers of your machine. To do so, follow the instructions below.  

  1. Start > Programs > Applianz > Advanced Configuration
  2. Enable Connect serial/parallel ports
  3. Enable Connect printers. 
    You may also need to install the respective printer drivers in the Server Session or in the Template Session.
  4. Click Save and connect to your session like you normally would. Your printers should now show up inthe session with "(Redirected)" following the printer name.

Please let Applianz Support  know if you have any issues or difficulties