Adding Users to your EazyApp System

Modified on Wed, 17 Feb 2021 at 10:28 PM

The addition and management of users on the EazyApp system may be done through EazyApp's webadmin portal. To access the webadmin portal please use the address, https://webadmin.{Your company name}.eazy.app


If you don't know what your company name is, look at your username. For example, using the username bruce@wayneenterprises.eazy.app, your company name is wayneenterprises which makes your EazyApp system's URL https://webadmin.wayneenterprises.eazy.app


Example:
Head to your company's webadmin portal and log in!


Once you are logged into WebAdmin, you may add users using the Users page. 
To add a user, click the Add User button and fill out the user information.


Fill out the information in the add user box to add the user! 
Full name:The user's real name.
Ex: Alfred Pennyworth
User name:The username to be used for logging into the system.
Note: your system URL will automatically be appended at the end. No need to add it here. Just enter alfred.pennyworth for example.
Email:Enter the user's email. This is where the login information and setup instructions will be sent to.

We recommend using the user's email and not the administrator's email here.
AdministratorIf you wish to identify the user as an administrator on the system tick this box. If you are unsure of whether or not to list the user as an administrator, please do not tick this box.

Administrators can make administrative decisions on the system such as restoring from a backup, taking the system offline, add/remove users, and access the Remote Desktops (not just run RemoteApps).


When you are all done, click Add User! An email will be sent to the email you provided instructing the user to complete his/her setup! The user will need to follow the link in the email to set his/her password for accessing the system.


Be aware, the user creation must be completed within 15 minutes of the email being sent! Otherwise, the user will need his/her token reset. To reset a token, use the Reset Password option next to the user. More information on resetting a token may be found here.


That's it! You have added a user to your system! If you have any issues, questions, comments, or recommendations for improvement please let's know! We are happy to assist wherever and however we can!

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